Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund. This does not include postage. You can either email Dragonfly Quilting or telephoning us quoting your order number, name and address. Your refund will be paid within 30 days of receipt of your returned order.
You are responsible for the cost and risk of loss or damage when returning these goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault, for example, if the fabric is faulty.
Any fabric retuned should be in a saleable condition.
These terms apply to your order. Dragonfly Quilting may change its terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your statutory rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Copyright Dragonfly Quilting 2014